How @ComEd used @Twitter for Customer Service to Restore Power

[tweetmeme source="socialchadder"]It's been 4 days now that we've been without Power in our home since a terrible storm came through the Northern Suburbs of Chicago and knocked out Power for some 850,000 people. Tonight at 8:03pm, Power was finally restored to our home by our Energy Provider, @ComEd. It was not easy by any means … Continue reading How @ComEd used @Twitter for Customer Service to Restore Power

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Gatorade Mission Control Center ready for Social Media Liftoff

[tweetmeme source="socialchadder"]Check this out! Gatorade has developed a wicked Mission Control Center at their Chicago headquarters for their marketing team to track everything social that relates to the Gatorade brand. Mission Control features 6 monitors and 5 seats where the Gatorade social gurus get down to work analyzing various data visualizations, social dashboards, and blogs conversations. This is … Continue reading Gatorade Mission Control Center ready for Social Media Liftoff