How @ComEd used @Twitter for Customer Service to Restore Power

[tweetmeme source="socialchadder"]It's been 4 days now that we've been without Power in our home since a terrible storm came through the Northern Suburbs of Chicago and knocked out Power for some 850,000 people. Tonight at 8:03pm, Power was finally restored to our home by our Energy Provider, @ComEd. It was not easy by any means … Continue reading How @ComEd used @Twitter for Customer Service to Restore Power

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The Importance of Social Media for Business

[tweetmeme source="socialchadder"]Marketing is changing and evolving. Social Media, Social Networks, and Social Technology have become the future of business marketing. Adding Social Media to your business marketing plan is no longer a consideration, it's a must. If you're a business owner and your business is not Social, you need to re-evaluate your marketing strategy. You are missing out on a big opportunity … Continue reading The Importance of Social Media for Business